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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Menard

Brittany Menard

August 30, 2024

5  out of  5
rating by Brittany Menard
"Appreciate the business here! Parker is always so helpful when calling as well. Thank you!!!"
We responded:
"Thank you so much for your kind words and for taking the time to leave a positive review Brittany! We truly appreciate your business and are thrilled to hear that Parker has been helpful during your calls. We value our customers' satisfaction and will continue to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!"
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Nick Jeffers

August 29, 2024

5  out of  5
rating by Nick Jeffers
"Easiest, cheapest, and quickest insurance I've ever had"
We responded:
"Thank you so much for your positive review Nick! We're thrilled to hear that you found our insurance service to be easy, affordable, and efficient. Providing a seamless and hassle-free experience is one of our top priorities, and we're delighted that we were able to meet your expectations. If you have any other feedback or questions, please don't hesitate to reach out. We appreciate your business!"
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Tennesse Mahiman

August 19, 2024

4  out of  5
rating by Tennesse Mahiman
"Very thorough and always willing to give any help necessary."
We responded:
"Thank you for the positive review! We're glad to hear that you found our team to be thorough and always willing to help. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and for choosing our services."
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Clint day

August 15, 2024

5  out of  5
rating by Clint day
"The best experienced person I've talked to by far with out a doubt. I've contacted 5 different companies today alone I'm definitely going with this one hands down! Thanks Parker 😊"
We responded:
"Thank you for your incredible review Clint! We're honored to be your choice after contacting multiple companies. We appreciate your trust and look forward to serving you."
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Patricia Ledford

August 13, 2024

5  out of  5
rating by Patricia Ledford
"Josh was kind and courteous. He offered me an insurance plan which will save me some money. I appreciate him!"
We responded:
"Thank you for the positive review Patricia! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and for choosing our services."
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Nancy Fox

August 13, 2024

5  out of  5
rating by Nancy Fox
"I am new to both State Farm and the Knoxville area. I felt like I had honest, dependable advice from Bradley James. Upon my arrival in Knoxville, I was invited to come by the office to meet him in person. Great experience."
We responded:
"Thank you for the positive review Nancy! We're glad to hear that Bradley James provided you with honest and dependable advice, and that you had a great experience meeting him in person at our office. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and for choosing our services."
Profile photo of Shirley McCullough

Shirley McCullough

August 13, 2024

5  out of  5
rating by Shirley McCullough
"Wonderful people had a very nice agent help me switch my car & renters insurances. She was so polite and we compared what I had to what she could offer and State Farm was much cheaper for the same and some better choices. Very happy with the results. Love my agent that helped she had patience and very polite."
We responded:
"Thank you for the wonderful review Shirley! We're thrilled to hear that our agent was able to help you switch your car and renters insurances, while providing you with better choices and cost savings. We're glad to have provided a polite and patient experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and for choosing our services."
Profile photo of kylie wiese

kylie wiese

August 8, 2024

5  out of  5
rating by kylie wiese
"Absolutely fantastic, super helpful and gave me all the information that I requested and helped me save so much money!"
We responded:
"Thank you for leaving us such a fantastic review Kylie! We're thrilled to hear that you had an absolutely fantastic experience with us. We're glad our team was super helpful and provided you with all the requested information. It's great to know that we were able to help you save money as well. We appreciate your feedback and thank you for choosing us as your insurance provider. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
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Blake Housley

August 3, 2024

5  out of  5
rating by Blake Housley
"Brandon was very professional and helpful throughout the whole process. He was very responsive both by phone and email. I look forward to continuing to work with him and this agency in the future!"
We responded:
"Thank you for leaving us such a positive review Blake! We're thrilled to hear that Brandon provided professional and helpful service throughout the whole process. We pride ourselves on being responsive and providing excellent customer service. We appreciate your feedback and look forward to continuing to work with you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our agency, and we value your continued support!"
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Bonnie Morgan

August 2, 2024

5  out of  5
rating by Bonnie Morgan
"One of the easiest, quickest policy changes I’ve ever had the pleasure of doing! Moving to State Farm was so easy thanks to Jake at Josh Hemphill’s office! So nice and courteous and customer service focused! And thanks for saving us some hard earned $$ !"
We responded:
"Thank you for the positive review Bonnie! We're glad Jake made your policy change experience easy and quick. Providing excellent customer service is our priority, and we're delighted to have saved you some money. Thank you for choosing us, and we look forward to serving you again!"
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Brian Lyke

August 2, 2024

5  out of  5
rating by Brian Lyke
"Very helpful and courteous"
We responded:
"Thank you for leaving us a positive review Brian! We're glad to hear that our team was helpful and courteous. Providing excellent service is important to us, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you again!"
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Sandra Kelso

July 31, 2024

5  out of  5
rating by Sandra Kelso
"Excellent!"
We responded:
"Thank you for the five-stars, Sandra! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Tina Dixson

July 25, 2024

5  out of  5
rating by Tina Dixson
"Thank you all for your prompt help with my car window, I really appreciate you all. Thank you."
We responded:
"Thank you for leaving us such a positive review Tina! We're glad we could provide prompt help with your car window, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services, and we're here to help!"
Profile photo of Ashley White

Ashley White

July 23, 2024

5  out of  5
rating by Ashley White
"Kaleb provided excellent service and was very efficient while helping me set up a new policy…super friendly as well!"
We responded:
"Thank you for the positive review Ashley! We're glad Kaleb provided excellent service and was efficient in helping you set up your new policy. Your feedback is greatly appreciated, and we look forward to serving you again!"
Profile photo of Gabby Kooima

Gabby Kooima

July 19, 2024

5  out of  5
rating by Gabby Kooima
"At Josh Hemphill State Farm, you feel loved, welcomed, and all around appreciated. They answer all questions quickly and truthfully. When you are with them you feel like they have your best interest at heart and not a cash sign in their mind. While I was there, Abigail helped me promptly and she even reminded me of my family. 10/10 recommend Josh Hemphill State Farm for all insurance inquires."
We responded:
"Thanks for your kind words Gabby! Working with Amy is a true treat as you know! Customer service is our priority, so we are always looking for other ways to raise the bar. Thanks for letting us take care of your auto insurance needs!"
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Tica Whiting

July 4, 2024

5  out of  5
rating by Tica Whiting
"We got a call from State Farm, just to make sure everything is OK and if we had questions. We had a good discussion and had some questions answered. We were very satisfied"
We responded:
"Thanks Tica! The insurance review is something we take pride in annually to make sure you guys have the right coverage. We appreciate your business!"
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T Miley

July 3, 2024

5  out of  5
rating by T Miley
"Brandon Hemphill was great to talk to and very helpful in getting my policy set up."
We responded:
"Thank you for your positive review! We're glad Brandon was able to assist you in setting up your policy. We strive to provide exceptional service and meet our customers' needs. If you have any further questions or need support in the future, please reach out. Thank you for choosing our services, and we look forward to serving you again!"
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Isaac Wheatley

July 2, 2024

5  out of  5
rating by Isaac Wheatley
"Love Josh and his whole team. They are very understanding, patient and dedicated to doing right"
We responded:
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you love working with our team. We pride ourselves on being understanding, patient, and dedicated to doing what's right for our customers. Your kind words mean a lot to us and serve as motivation to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!"
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Susan Lancaster

June 25, 2024

5  out of  5
rating by Susan Lancaster
"Such helpful and great service!"
We responded:
"Thank you so much for your kind words Susan! We are thrilled to hear that you found our service helpful and great. Providing excellent service is our top priority, and it's always rewarding to receive positive feedback like yours. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
Profile photo of Angela Stolpe

Angela Stolpe

June 18, 2024

5  out of  5
rating by Angela Stolpe
"I had a great experience switching my auto and renters insurance to State Farm. Abi was helpful, professional, and kind. Best customer service experience that I have had with an insurance company."
We responded:
"Thank you for sharing your positive experience with us Angela! We are thrilled to hear that you had a great experience switching your auto and renters insurance to State Farm. We strive to provide exceptional customer service, and it's wonderful to know that Abi was helpful, professional, and kind throughout the process. We understand that choosing the right insurance company is important, and we're glad we could exceed your expectations. We will make sure to pass along your kind words to Abi and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Robert Bateman

June 17, 2024

5  out of  5
rating by Robert Bateman
"Very well spoken easy to comprehend I'm very fast and efficient with answers and service"
We responded:
"Thank you for your kind words and positive feedback Robert! We are delighted to hear that you found our team to be well-spoken, easy to comprehend, and efficient in providing answers and service. We strive to provide excellent customer service and make sure that our customers' needs are met promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Benjamin Comer

June 8, 2024

5  out of  5
rating by Benjamin Comer
"Nice people they let you know insurance options but there not pushy"
We responded:
"Thank you so much for the kind words! We appreciate you!"
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Kathy Woodall

June 3, 2024

5  out of  5
rating by Kathy Woodall
"Brandon delivered excellent and quick service! He was very responsive, professional and he managed to save us almost $2000 a year on auto insurance. Can highly recommend!"
We responded:
"Thank you for your amazing review! We're thrilled to hear that Brandon provided excellent and quick service, saving you almost $2000 a year on auto insurance. We truly appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us Kathy!"
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Chris Kirby

June 1, 2024

5  out of  5
rating by Chris Kirby
"State Farm will take great care of you!"
We responded:
"Thanks Chris! Great seeing you today! "
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Steven Dekanich

May 31, 2024

5  out of  5
rating by Steven Dekanich
"For us, Josh Hemphill and his staff have always gone above and beyond with their service. We feel more like family than clients. We trust them."
We responded:
"Thank you for your kind words Steven! We're glad to have you as part of our family and appreciate your trust in us. If you need anything, please let us know."