
State Farm® Insurance Agent Josh Hemphill
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bailey Shields
July 10, 2025
"Kaleb McAlpin did an excellent job describing coverages."
"Thank you Bailey! Kaleb does a great job at making sure our customers are taken care of and that all of their insurance needs are met. Glad we could help you out!"
Sandy Ebright
July 9, 2025
"A disaster averted! While driving on the interstate recently from Louisiana to Tennessee, a truck threw a sizable rock onto the windshield. It created a crescent-shaped crack which I soon found out meant replacement of the windshield, not repair. I was pleasantly surprised to find out I had a $0 deductible for this and the work was completely done within 3 days!"
Kerry McIntosh
July 9, 2025
"I had an issue with KIA and needed to be towed to the dealership. In less than 1 hour they were able to get me to the dealership. They used automated tracking to my cellphone so I could see in real time where they were. They also called twice to check on me and the progress. Statefarm also followed up with a call on Monday to make sure everything was ok. I can’t say enough good things about this company and fantastic they were at handling this issue."
"Thank you for your fantastic review Kerry! We're delighted to hear that Parker provided you with the information and support you needed to make the best decision for your family. It’s great to know we could save you so much on your insurance! If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Marion D.
July 9, 2025
"Amy was super helpful. We got everything taken care of in a timely manner. She has a very warm and welcoming personality."
Faith Mackert
July 8, 2025
"We have used Josh Hemphill State Farm in Farragut for the last 2 years for our home and auto. Their prices are competitive and their customer service is great. The staff is always attentive to our needs from road side assistance to billing. Highly recommend!"
Kim Mynatt
July 3, 2025
"Brandon Hemphill was absolutely wonderful to work with as I compared State Farm’s rates and coverage with my current insurance then decided to switch due to the great experience with Brandon, lower rates, more coverage, the efficiency of taking care of everything to make the switch easy! He was very responsive and gave me his direct line to answer all my questions! These guys are top notch and I see why they came highly recommended by several friends."
"Thank you so much for your glowing review Kim! We're thrilled to hear that Brandon provided you with such a wonderful experience while helping you compare rates and coverage. We strive to make the switching process as seamless as possible, and it's great to know that Brandon's responsiveness and support made a positive impact. We truly appreciate your recommendation and look forward to serving you in the future! If you have any more questions, don’t hesitate to reach out."
Nina Elliott
July 3, 2025
"My husband and I met Josh Hemphill shortly after moving all of our State Farm policies to his office. I found him to be very helpful. Well informed about our policies, very easy to talk to, and ready to answer our questions. He also gave helpful advice about how to handle one of our new policy."
"Thanks Nina! I appreciate you and your support! Thanks for letting us protect you in reference to your insurance needs!"
Jennifer Zurflueh
June 30, 2025
"Wow… how nice it is to have an agent and team who are responsive, quick problem-solvers , and excellent at follow-up. I wish there were more Abi’s in my world!"
"Thank you for your fantastic feedback Jennifer! We're so glad to hear that Abi and the team have been responsive and effective in assisting you. Your kind words mean a lot to us, and we'll be sure to share them with Abi. We're here whenever you need us!"
Yacir Jaouhari
June 26, 2025
"Great work Abi. You did great setting me up with my house and cars insurancess. Very good experience"
"Thank you for your kind words Yacir! We're glad to hear Abi made the process smooth and easy for you with your home and auto insurance. We appreciate your feedback and look forward to assisting you again in the future!"
Bridgette Bridgeman
June 26, 2025
"I have had absolutely the best Customer Service and the best representative to speak with ever. I have Parker that I work With and he is absolutely phenomenal at what he does. I highly recommend working with these people."
"Thank you so much for your fantastic feedback Bridgette! We're thrilled to hear that Parker has provided you with exceptional customer service. Your recommendation means a lot to us, and we're here anytime you need assistance. We look forward to continuing to serve you!"
Erika Donohoo
June 26, 2025
"Parker and the entire staff are amazing! Whatever I need they are always a text or phone call away and always get back to me fast. They even call periodically to check and make sure we don’t need to make any changes. I highly recommend this office for all of your insurance needs."
"Thank you for your wonderful review Erika! We're delighted to hear that Parker and the entire team have been so responsive and attentive to your needs. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything, don’t hesitate to reach out!"
Grant Calhoun
June 24, 2025
"I had a wonderful experience working with Brandon at State Farm! He was incredibly kind, patient, and knowledgeable throughout the entire process of setting up my home and auto insurance. Brandon took the time to answer all of my questions thoroughly and made sure I felt confident and comfortable with my coverage. It’s clear he genuinely cares about his clients and wants the best for them. I can confidently recommend Brandon to anyone looking to set up new or change their existing insurance plans."
"Thank you so much for your thoughtful and detailed review Grant! We're thrilled to hear that Brandon provided you with kind, patient, and knowledgeable service throughout your home and auto insurance process. It's wonderful to know he made you feel confident and comfortable with your coverage. We truly appreciate your recommendation and look forward to continuing to support your insurance needs!"
Trevor Burr
June 20, 2025
"Great team, great communication."
"Thanks Trevor! We appreciate your support and Thanks for choosing us to protect your family!"
lizajoy
June 18, 2025
"I've had good experiences working with this State Farm agent."
"Thank you for your positive feedback! We’re glad to hear that you’ve had good experiences with our team at State Farm. Your satisfaction is our priority, and we’re here to assist you with any of your insurance needs. If you have any questions or require further assistance, please don’t hesitate to reach out!"
john carroll
June 10, 2025
"I'm so happy with the amazing service I've received! Dealing with insurance can be stressful, but Josh and his team made it a breeze. They were so helpful and made the whole process so much easier. A breath of fresh air is exactly what they are! Highly recommend them to anyone looking for a great insurance experience. #insurance #customerservice 👍"
"Thank you so much for your wonderful review John! We’re thrilled to hear that Josh and the team were able to make your insurance experience smooth and stress-free. Our goal is to provide exceptional service, and it’s great to know we hit the mark for you. We truly appreciate your recommendation and look forward to continuing to assist you in the future."
Jaymee Turpin
June 10, 2025
"Brad was amazing at getting a great rate for us and was so kind and understanding. We will be telling everyone to come and see them at this office for every kind of protection needed."
"Thank you for your fantastic review Jaymee! We’re delighted to hear that Brad was able to find you a great rate while providing kind and understanding service. Your recommendation means a lot to us, and we’re here to help with all your insurance needs. If you or anyone you know has questions or needs assistance, don’t hesitate to reach out!"
Sandra Zaki
June 8, 2025
"I had an excellent and seamless experience with Brandon. He was professional and super knowledgeable."
"Thank you for your wonderful review Sandra! We're delighted to hear that you had an excellent and seamless experience with Brandon. His professionalism and knowledge are truly assets to our team, and we're glad he could assist you effectively. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
Kayla Milligan
June 6, 2025
"I have had nothing but a top notch experience thanks to Courtney Kear & Kaleb McAlpin. They have been on top of everything and answered all my questions promptly. I would highly recommend this team to anyone."
"Thank you for your feedback Kayla! We're delighted to hear that you had a positive experience and were able to address all your concerns. We will extend your positive feedback to Courtney and Kaleb! Our team is dedicated to ensuring our customers feel heard and supported. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!"
Karen Clabo
June 4, 2025
"Great service. Very knowledgeable and helpful!"
"Thank you Karen! We appreciate you!"
Wayne Smith
June 4, 2025
"Brandon was great. He called me on time for our appointment and was very helpful going over everything. Very helpful and a great agency."
"Thank you for your wonderful review Wayne! We're thrilled to hear that Brandon provided you with timely and helpful service during your appointment. We strive to maintain a high standard of customer care, and it's great to know that you had a positive experience with our agency. If you need anything else or have further questions, feel free to reach out. We look forward to assisting you again!"
Charles Livingston
June 2, 2025
"Parker dies a good job!"
"Thank you for your kind words Charles! We're glad to hear that Parker has been doing a great job for you. Our team works hard to provide excellent service, and it’s wonderful to receive such positive feedback. If you have any more needs or questions, don’t hesitate to reach out. We appreciate your support!"
Kevin Maccagli
May 30, 2025
"Had some hail damage on 2 vehicles. Called Josh’s office and they guided me through the process. They updated me along the way and followed up after completing. Any time I ever have a question, the office staff and Josh take care of it professionally and courteously."
"Thank you for sharing your experience Kevin! We’re so glad to hear that our team was able to guide you through the hail damage process and keep you updated every step of the way. Providing professional and courteous service is our top priority, and it’s wonderful to know that we met your expectations. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Martha Hernandez
May 23, 2025
"Josh Hemphill's office was very helpful during my home buying experience, providing an excellent Homebuyers' Insurance policy and transferring my 2 vehicles from California to Tennessee. Brandon was my point of contact and made my experience truly seamless. Thank you, Brandon for the excellent customer service and professionalism."
"Thank you for your wonderful review Martha! We’re delighted to hear that Josh’s office was able to assist you during your home buying journey and that Brandon provided you with seamless service. We take pride in offering excellent customer support, and it’s great to know that you had a positive experience with us. If you need anything else in the future, please don’t hesitate to reach out. Welcome to Tennessee!"
Paige Parrish
May 15, 2025
"Super helpful!"
"Thank you for your feedback Paige! We're thrilled to hear that you found our team super helpful. If you need any further assistance or have any questions, feel free to reach out. We're here to help!"
Chad Moran
May 12, 2025
"I had the pleasure of working with Brad Winkle this afternoon to add a vehicle for my daughters first car and to start an insurance policy for a new business venture for myself! Brad was a tremendous help and very easy to work with on two major milestones in my life. I would recommend him and this office to everyone seeking coverage and peace of mind!"
"Thank you for your wonderful review Chad! We're so glad to hear that Brad was able to assist you with both your daughter's first car and your new business venture. It's truly a pleasure to be a part of such important milestones in your life. We appreciate your recommendation and are here to provide you with the coverage and peace of mind you deserve. If you need anything else in the future, please don't hesitate to reach out!"