Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie Corpening

Jackie Corpening

November 8, 2024

5  out of  5
rating by Jackie Corpening
"Brandon was very professional, polite and was able to save me about $400 on my premium. Thanks Brandon"
Profile photo of Michael Friedman

Michael Friedman

October 28, 2024

5  out of  5
rating by Michael Friedman
"Parker with Statefarm was a tremendous help. I moved from FL to TN, and he was there to help me along the process of ensuring my vehicles. Answered all the questions I had... 10/10!"
Profile photo of Tracie Barnes

Tracie Barnes

October 27, 2024

5  out of  5
rating by Tracie Barnes
"Very nice people."
Profile photo of D R

D R

October 25, 2024

5  out of  5
rating by D R
"Parker at Josh Hemphill's State Farm location was extremely helpful setting up home and auto insurance. I highly recommend working with them especially if you need bundled policies."
Profile photo of B R

B R

October 24, 2024

5  out of  5
rating by B R
"I just met with Jacob Willeman at the Oak Ridge office. He was by far the best agent I have talked to. Very personable and knowledgeable of all my insurance needs…..and what a great guy he was too! The receptionist was extremely nice and helpful also. Glad they are in Oak Ridge! Bridgett Robards"
Profile photo of Diana Torres

Diana Torres

October 22, 2024

5  out of  5
rating by Diana Torres
"Parker was so professional , knowledgeable and polite. He listened to everything I said and help me to clarify my concerns and question.It was a pleasure to talk to him I will recommend him to my fiends."
Profile photo of sonia lay

sonia lay

October 19, 2024

4  out of  5
rating by sonia lay
"Brandon Hemphill was my agent that helped me today. He set me up with automobile and home owners insurance for some very good rates. I left State Farm after being with them for 30 plus years and I’m glad to be back. I feel much more secure with State Farm."
We responded:
"Brandon always goes above and beyond when it comes to helping our customers! He is a great asset here at JHSF and we are so glad he was able to help you! Thanks for the positive feedback!"
Profile photo of Justin Howe

Justin Howe

October 11, 2024

5  out of  5
rating by Justin Howe
"I've been buying insurance for 30 years now and by far, Abi from State Farm, is the best agent I've ever worked with on auto and home. Super rates, great coverage, outstanding customer relations!"
Profile photo of Mackenzie Schoettler

Mackenzie Schoettler

October 9, 2024

5  out of  5
rating by Mackenzie Schoettler
"Bradley at State Farm helped my husband and I reach our insurance goals and was very responsive and efficient. We highly recommend everyone in this office, especially Bradley!"
We responded:
"Thank you for taking the time to leave such a positive review about your experience with Bradley! We're thrilled to hear that he was able to help you and your husband achieve your insurance goals. We'll be sure to pass along your kind words to Bradley and the rest of the team at our office. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service to you and others in the future. If you have any further questions or need assistance, please don't hesitate to reach out Mackenzie!"
Profile photo of Kaye Robinson

Kaye Robinson

September 30, 2024

5  out of  5
rating by Kaye Robinson
"Very precise and courteous."
We responded:
"Thank you Kaye! We appreciate the positive feedback and look forward to working with you!"
Profile photo of Charlie Craig

Charlie Craig

September 26, 2024

5  out of  5
rating by Charlie Craig
"One of the best experiences I’ve ever had regarding insurance. Brandon, definitely goes above and beyond to see that you’re taken care of efficiently and timely. He makes it feel as though you’re dealing with a friend, not just an agent. I highly recommend these guys for all your insurance needs."
We responded:
"Thank you for your outstanding review Charlie! We're thrilled to hear that you had one of the best experiences with us regarding insurance. Brandon truly goes above and beyond to ensure that you are taken care of efficiently and in a timely manner. We're delighted that he made you feel like you were dealing with a friend, not just an agent. Your recommendation means a lot to us, and we appreciate your trust in us for all your insurance needs. If you or anyone you know ever needs assistance, please don't hesitate to reach out."
Profile photo of Alejandro Villegas

Alejandro Villegas

September 25, 2024

5  out of  5
rating by Alejandro Villegas
"Brandon is a great agent, is been very helpful. He provided me with all the information and answers to my questions I will recommend Brandon and his agency to other people for instance coverage and their needs, thanks Brandon."
We responded:
"Thank you for your fantastic review Alejandro! We're thrilled to hear that Brandon has been a great agent and has provided you with all the necessary information and answers to your questions. We appreciate your recommendation of Brandon and our agency to others for their insurance needs. Your feedback means a lot to us, and we're grateful for your support. If you or anyone you know ever needs assistance, please don't hesitate to reach out."
Profile photo of Diana Sharp

Diana Sharp

September 19, 2024

5  out of  5
rating by Diana Sharp
"Great bundle discounts. Really appreciate the great service"
We responded:
"Thanks Diana! We appreciate you!"
Profile photo of christa dawn

christa dawn

September 16, 2024

5  out of  5
rating by christa dawn
"Josh took the time to get the policy started by email communications due to my employment restrictions for long term phone calls. He was effective in reviewing the details needed for coverage to be processed quickly."
We responded:
"Thank you for your review Christa! We appreciate your feedback and are glad that our email communications were able to accommodate your employment restrictions. We're happy to hear that our process was effective in quickly reviewing the necessary details for coverage processing."
Profile photo of Jose Rodriguez

Jose Rodriguez

September 12, 2024

5  out of  5
rating by Jose Rodriguez
"All around great people and sevice I would highly recommend ..."
We responded:
"Thank you for the great review and recommendation! We truly appreciate your kind words about our team and services. If you need anything else or have any further questions, feel free to reach out. We look forward to serving you again Jose!"
Profile photo of Brittany Menard

Brittany Menard

August 30, 2024

5  out of  5
rating by Brittany Menard
"Appreciate the business here! Parker is always so helpful when calling as well. Thank you!!!"
We responded:
"Thank you so much for your kind words and for taking the time to leave a positive review Brittany! We truly appreciate your business and are thrilled to hear that Parker has been helpful during your calls. We value our customers' satisfaction and will continue to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!"
Profile photo of Nick Jeffers

Nick Jeffers

August 29, 2024

5  out of  5
rating by Nick Jeffers
"Easiest, cheapest, and quickest insurance I've ever had"
We responded:
"Thank you so much for your positive review Nick! We're thrilled to hear that you found our insurance service to be easy, affordable, and efficient. Providing a seamless and hassle-free experience is one of our top priorities, and we're delighted that we were able to meet your expectations. If you have any other feedback or questions, please don't hesitate to reach out. We appreciate your business!"
Profile photo of Tennesse Mahiman

Tennesse Mahiman

August 19, 2024

4  out of  5
rating by Tennesse Mahiman
"Very thorough and always willing to give any help necessary."
We responded:
"Thank you for the positive review! We're glad to hear that you found our team to be thorough and always willing to help. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and for choosing our services."
Profile photo of Clint day

Clint day

August 15, 2024

5  out of  5
rating by Clint day
"The best experienced person I've talked to by far with out a doubt. I've contacted 5 different companies today alone I'm definitely going with this one hands down! Thanks Parker 😊"
We responded:
"Thank you for your incredible review Clint! We're honored to be your choice after contacting multiple companies. We appreciate your trust and look forward to serving you."
Profile photo of Patricia Ledford

Patricia Ledford

August 13, 2024

5  out of  5
rating by Patricia Ledford
"Josh was kind and courteous. He offered me an insurance plan which will save me some money. I appreciate him!"
We responded:
"Thank you for the positive review Patricia! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and for choosing our services."
Profile photo of Nancy Fox

Nancy Fox

August 13, 2024

5  out of  5
rating by Nancy Fox
"I am new to both State Farm and the Knoxville area. I felt like I had honest, dependable advice from Bradley James. Upon my arrival in Knoxville, I was invited to come by the office to meet him in person. Great experience."
We responded:
"Thank you for the positive review Nancy! We're glad to hear that Bradley James provided you with honest and dependable advice, and that you had a great experience meeting him in person at our office. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and for choosing our services."
Profile photo of Shirley McCullough

Shirley McCullough

August 13, 2024

5  out of  5
rating by Shirley McCullough
"Wonderful people had a very nice agent help me switch my car & renters insurances. She was so polite and we compared what I had to what she could offer and State Farm was much cheaper for the same and some better choices. Very happy with the results. Love my agent that helped she had patience and very polite."
We responded:
"Thank you for the wonderful review Shirley! We're thrilled to hear that our agent was able to help you switch your car and renters insurances, while providing you with better choices and cost savings. We're glad to have provided a polite and patient experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and for choosing our services."
Profile photo of kylie wiese

kylie wiese

August 8, 2024

5  out of  5
rating by kylie wiese
"Absolutely fantastic, super helpful and gave me all the information that I requested and helped me save so much money!"
We responded:
"Thank you for leaving us such a fantastic review Kylie! We're thrilled to hear that you had an absolutely fantastic experience with us. We're glad our team was super helpful and provided you with all the requested information. It's great to know that we were able to help you save money as well. We appreciate your feedback and thank you for choosing us as your insurance provider. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
Profile photo of Blake Housley

Blake Housley

August 3, 2024

5  out of  5
rating by Blake Housley
"Brandon was very professional and helpful throughout the whole process. He was very responsive both by phone and email. I look forward to continuing to work with him and this agency in the future!"
We responded:
"Thank you for leaving us such a positive review Blake! We're thrilled to hear that Brandon provided professional and helpful service throughout the whole process. We pride ourselves on being responsive and providing excellent customer service. We appreciate your feedback and look forward to continuing to work with you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our agency, and we value your continued support!"
Profile photo of Bonnie Morgan

Bonnie Morgan

August 2, 2024

5  out of  5
rating by Bonnie Morgan
"One of the easiest, quickest policy changes I’ve ever had the pleasure of doing! Moving to State Farm was so easy thanks to Jake at Josh Hemphill’s office! So nice and courteous and customer service focused! And thanks for saving us some hard earned $$ !"
We responded:
"Thank you for the positive review Bonnie! We're glad Jake made your policy change experience easy and quick. Providing excellent customer service is our priority, and we're delighted to have saved you some money. Thank you for choosing us, and we look forward to serving you again!"