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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelby Carr

Shelby Carr

March 11, 2026

5  out of  5
rating by Shelby Carr
"Cameron was extremely helpful in processing my application and saving me over $150 per month on my car insurance and $12 per month on rental insurance."
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Tiffany Walker

March 11, 2026

5  out of  5
rating by Tiffany Walker
"Josh and his team with State Farm is awesome! They have helped numerous clients of mine. They are amazingly helpful and knowledgeable with all things insurance. They have a passion and desire to assist clients with their home and auto insurance."
We responded:
"Hey Tiffany! Thank you for the kind words! We always look forward to working with you! We strive to do what we can when it comes to helping customers with their home and auto insurance! We like to help save money when times are tight! Thanks for always sending clients our way! We appreciate you!"
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Travis Vest

February 17, 2026

5  out of  5
rating by Travis Vest
"Awesome experience. Couldn’t have been easier and less stressful"
We responded:
"Thanks Travis! We appreciate your business and opportunity to assist! "
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Jordan McGugan

February 17, 2026

5  out of  5
rating by Jordan McGugan
"Brandon did me a solid on my insurance, he's probably the best insurance agent in that office!"
We responded:
"Hi Jordan, Thank you for the awesome feedback! We’re so glad to hear that Brandon was able to help you out and provide excellent service. We’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!"
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Marc Lehrich

February 9, 2026

5  out of  5
rating by Marc Lehrich
"Cameron confided to me she’s relatively new with the group But what a pleasant, straight forward, hard working, thorough person! If she didn’t know something, she seemed help. If she couldn’t get the answers quickly, she made sure to get back to me! Cameron is awesome!"
We responded:
"Hi Marc, Thank you so much for your kind words! We’re proud to have Cameron on our team and thrilled to hear that she provided you with such thorough and attentive service. We’ll be sure to pass along your compliments to her. If you ever need anything else, please don’t hesitate to reach out!"
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Britt Cadelo

February 7, 2026

5  out of  5
rating by Britt Cadelo
"We were looking for a new insurance company for our HOI, auto and umbrella policies. We checked several companies and State Farm had the best rates for us. Thanks to Brad for answering all of my questions and getting all the docs to me so quickly!"
We responded:
"Hi Britt, Thank you for choosing State Farm and for your wonderful feedback! We’re glad Brad was able to answer all your questions and get everything to you quickly. We look forward to serving you with your HOI, auto, and umbrella policies for years to come. If you ever need anything else, just let us know!"
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Scott D. Fleming

February 6, 2026

5  out of  5
rating by Scott D. Fleming
"My insurance policies were all recently switched to Josh Hemphill's agency, from another SF agent. I met with Bradley James in the Farragut office, who answered all my questions and reviewed my policies with helpful suggestions. I have not received this level of stellar customer service in my MANY years with State Farm. Bradley is proactive in informing me of changes and always prompt to respond to an email or phone call. I highly recommend Josh Hemphill agency for your insurance needs!"
We responded:
"Thanks for your kind words Scott! Bradley does an incredible job assisting our customers and providing the highest level of service! I truly appreciate you choosing us when it comes to your insurance and financial service needs."
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Kathy OK

February 4, 2026

5  out of  5
rating by Kathy OK
"Wow!! Talk about an awesome agent. Parker helped me from step one through getting my policy activated. He was knowledgeable, professional and great to deal with. He answered all my questions and got us an excellent rate. Thanks for all your effort."
We responded:
"Hi Kathy, Thank you so much for your kind words! We’re delighted to hear that Parker provided you with knowledgeable and professional service from start to finish. We’ll be sure to pass along your compliments to him. If you ever have any more questions or need assistance, we’re always here to help!"
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REDEVIL70

February 4, 2026

5  out of  5
rating by REDEVIL70
"My previous insurance company just continued to raise my auto/home insurance for no reason. I never filed a claim with them in six years. I started looking not only for a better cost, but also a convenient and trusted local business. I found what I required with Josh Hemphill and his State Farm team."
We responded:
"Thank you for sharing your experience! We’re so glad you found what you were looking for with Josh Hemphill and our State Farm team. Providing trusted, convenient service at a great value is our top priority, and we’re happy to have you with us. If you ever need anything else, please don’t hesitate to reach out!"
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Justin Cosby

February 3, 2026

5  out of  5
rating by Justin Cosby
"Wonderful customer service!"
We responded:
"Hi Justin, Thank you for your kind words! We’re glad to hear you had a wonderful customer service experience. If there’s anything else we can do for you, please don’t hesitate to reach out."
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Debbie Chapman

February 3, 2026

5  out of  5
rating by Debbie Chapman
"Abi was so patient with my crazy life. She made sure I had everything I needed when I needed it. This office is on point!"
We responded:
"Hi Debbie, Thank you for your wonderful feedback! We’re so glad Abi was able to be patient and helpful amidst your busy life. Our team strives to be on point and supportive every step of the way. We truly appreciate your kind words and look forward to continuing to assist you!"
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Travis Benedict

January 13, 2026

5  out of  5
rating by Travis Benedict
"Josh and his team have been great to do business. They always respond quickly and helpfully. In addition, I saved compared to my prior provider. Highly recommend Josh and his team!"
We responded:
"Thank you for your kind words Travis! We're glad to hear that our team has been responsive, helpful, and able to save you money compared to your prior provider. We appreciate your recommendation and look forward to continuing to assist you!"
Profile photo of James Fair

James Fair

January 12, 2026

1  out of  5
rating by James Fair
"The Josh Hemphill Agency is the most unprofessional organization I've ever dealt with in MY LIFE. They haven't answered my phone calls except for one time in the last 5 weeks. I've tried to get in touch with them to get insurance rates on a few new vehicles recently and the phone just rings and rings - no answer or call back.. They have caller ID so they know I'm calling. What if I had an emergency and needed their help? JUST AWFUL"
We responded:
"Hey Jim! I was able to go back and review your account and I see we had a meeting with you in December and spoke again late December. Our office was closed for Christmas Eve through the day after along with New Year’s Eve and New Year’s Day. My office manager tried you on 1/8/26 to connect and again on 1/15/26. We are certainly here to assist and we will try to again today. Thanks for your business. "
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Barbara Burgchardt

January 9, 2026

5  out of  5
rating by Barbara Burgchardt
"Brandon was a great help with my insurance needs. He provided all the answers to my questions. I would recommend him highly. He made it so easy to swap my car insurance. Plus, he saved me quite a bit of money!"
We responded:
"Thank you so much for your kind words, Barbara! We're thrilled to hear that Brandon was able to assist you so effectively and make the process of switching your car insurance easy and affordable. Your recommendation means a lot to us. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Ashlee Frye

December 30, 2025

5  out of  5
rating by Ashlee Frye
"Brandon is very helpful. He works with you and gives you detailed information. He also is very dependable. Thanks again Brandon."
We responded:
"Thank you for your kind words Ashlee! We're glad to hear that Brandon was helpful, dependable, and provided you with detailed information. We appreciate your feedback and are here to assist you anytime!"
Profile photo of David ambriz

David ambriz

December 27, 2025

5  out of  5
rating by David ambriz
"Really chill and knowledgeable people here. Cameron helped me out with saving a few bucks. Highly recommend 👌 Fast forward a few weeks emailed Josh at 10pm for a copy of my insurance and he sent them to me the same night! Great customer service."
We responded:
"Thank you for your great feedback David! We're happy to hear that Cameron was able to help you save some money and that you received prompt, excellent customer service. We appreciate your recommendation and are always here to assist you whenever you need!"
Profile photo of Brad Young

Brad Young

December 10, 2025

5  out of  5
rating by Brad Young
"Cameron Young with Josh Hemphill State Farm took great care of us. She was very thorough in explaining our needs for our new auto and homeowners policies. She was also very prompt in doing what she said she was going to do, when she said she would do it. We had a great experience with this representative and would recommend her and Josh’s team to anyone."
We responded:
"Thank you for your wonderful feedback, Brad! We're delighted to hear that Cameron provided thorough explanations and prompt service for your auto and homeowners policies. Your recommendation means a lot to us, and we're always here to support you and your insurance needs!"
Profile photo of Nick Walton

Nick Walton

December 8, 2025

1  out of  5
rating by Nick Walton
"Beware of the reviews. I recently received a happy Thanksgiving card and a notice that they were canceling my home insurance on the same day. Dropped ball on escrow the year before. The I dont knows and good luck with that's are free with your policy . Thank goodness there still are some companies that work with you not against you. Will be covered exactly the same for a little less. Shop around you won't regret it. Please dont send form letter reply just care a little more about people. Will make it a point to warn anybody i can about state farm. Especially locally"
We responded:
"Hey Nick! I was able to go back and get a full analysis on this from State Farm and unfortunately the home non-renewal was due to some pending items that State Farm had asked for to be done at the home to prevent a potential loss. Due to those items still pending, the non-renewal was processed. Please know that our agency has no control around that. If you have completed those items, please let us know as we can look to assist."
Profile photo of Brandy Campbell

Brandy Campbell

December 4, 2025

5  out of  5
rating by Brandy Campbell
"I was contacted by Brandon Hemphill with a quote for home owners and auto. He explained everything very well. Very friendly and answered all question . I highly recommend them!"
We responded:
"Thank you so much, Brandy! We're happy to hear that Brandon provided clear explanations and friendly, helpful service. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here for you!"
Profile photo of Antonella Clarke

Antonella Clarke

November 13, 2025

5  out of  5
rating by Antonella Clarke
"Very helpful and patient"
We responded:
"Thank you for your kind words Antonella! We're glad to hear you found our team helpful and patient. We appreciate your feedback and are here whenever you need us!"
Profile photo of Renata Krumm

Renata Krumm

November 13, 2025

5  out of  5
rating by Renata Krumm
"Brad helped me today in a very easy but very big way. He helped me save about $2000 by offering me competitive prices for all my insurance needs. I am quite thankful!"
We responded:
"Thank you for sharing your experience Renata! We're thrilled to hear that Brad was able to help you save significantly and provide competitive pricing for your insurance needs. We appreciate your trust and are here to assist anytime!"
Profile photo of Torri Scarborough

Torri Scarborough

November 12, 2025

5  out of  5
rating by Torri Scarborough
"thank you Josh for all your help I really feel like you guys care and very informative about our auto policy thanks again for everything you were really great"
We responded:
"Thank you so much for your kind words Tom! Josh and the entire team truly appreciate your feedback. We're glad you felt cared for and well-informed about your auto policy. It’s our pleasure to assist you—thanks again for choosing us!"
Profile photo of Chelsea Tabor

Chelsea Tabor

November 8, 2025

5  out of  5
rating by Chelsea Tabor
"Really glad Brandon Hemphill reached out to me today and offered me my previous premium plus some additional extras for the same price I paid years ago, just had a baby 11/4 and he was super thrilled to help us save money."
We responded:
"Congratulations on your new baby, and thank you for sharing your experience Chelsea! We're so happy Brandon Hemphill could help you secure your previous premium with added benefits at the same price. It’s great to know he made the process smooth and helped you save—wishing your growing family all the best!"
Profile photo of Kathy Lance

Kathy Lance

November 7, 2025

5  out of  5
rating by Kathy Lance
"You all are down home feeling , you treat customers like family and I love that. You all are amazing."
We responded:
"Thank you so much for your heartfelt feedback Kathy! We’re honored to be treated like family and thrilled that our down-home approach resonates with you. Your kind words mean the world to us—you're amazing too!"
Profile photo of Carmen Camp

Carmen Camp

November 6, 2025

5  out of  5
rating by Carmen Camp
"Kaleb explained everything to me and answered all my questions. I was able to get auto, renter's and life policies for such better rates than I was paying 3 other companies!!"
We responded:
"Thank you for sharing your experience Carmen! We're glad Kaleb could clearly explain everything and answer all your questions. It’s fantastic to hear you secured auto, renter’s, and life policies at better rates than with your previous companies. We appreciate your trust and look forward to serving you!"