State Farm® Insurance Agent Josh Hemphill

"Josh Hemphill's office was very helpful during my home buying experience, providing an excellent Homebuyers' Insurance policy and transferring my 2 vehicles from California to Tennessee. Brandon was my point of contact and made my experience truly seamless. Thank you, Brandon for the excellent customer service and professionalism."

"Review for State Farm At first, I was very happy with State Farm. However, my experience drastically changed after I purchased a life insurance policy. Before signing up, I asked many detailed questions to ensure the policy would meet my needs. Unfortunately, after enrolling, the terms and service were not what I was led to believe. Canceling the policy was extremely difficult, and I ended up losing approximately $1,000 with no refund, despite being misled. In addition, I signed up for a paperless auto insurance policy because I have limited time to check physical mail. I made it very clear that I preferred and expected communication and notifications to be sent electronically. Despite this, communication was almost nonexistent. I was later involved in a car accident and, although I had been making partial monthly payments toward my premium (which should have kept some level of coverage active according to typical industry standards), State Farm denied my coverage. I was left to cover car payments, insurance payments, rental costs, and tow truck fees all out of my own pocket, with zero assistance from State Farm. It has now been over three months, and I am still financially and mentally drained dealing with this situation. I have documentation of all communications, payments, and policy agreements, including my request for paperless correspondence, which were not honored. I am posting this review to hold State Farm accountable until this situation is resolved properly. Customers deserve transparency, honesty, and respect — especially when it involves important financial and legal protections like insurance. Updated 4 Following my initial concerns with State Farm, I want to acknowledge the exceptional support I've received from Shelley in the life insurance department. Her proactive communication and assistance have been instrumental in navigating the complexities of my situation. However, challenges persist with the auto insurance side. After an accident involving my Tesla during rainy conditions, I discovered that my coverage had lapsed without prior notification, despite making regular payments. This oversight has led to significant out-of-pocket expenses and ongoing financial strain. I appreciate the efforts made thus far and remain hopeful for a comprehensive resolution. I will continue to update this review as developments occur. Update 5 I want to acknowledge the exceptional support I've received from Shelley in the life insurance department at State Farm. Her proactive communication and assistance have been instrumental in resolving issues promptly. However, my experience with the auto insurance department has been disappointing. Following an accident nearly four months ago, I've incurred over $10,660 in out-of-pocket expenses, including ongoing car payments, insurance premiums for a vehicle that's not in use, rental fees, and towing costs. Despite regular payments, I was unaware that my coverage had lapsed due to a lack of notification, which has added to the financial strain. I'm grateful that no one else was involved in the accident and remain hopeful that State Farm will address these concerns promptly."

"I am so pleased I was given Josh Hemphill’s name to get new quotes on my car and homeowners insurance. I was with another company for over 25 years and never thought about leaving. I was given Josh’s name and information and contacted him just to check for a better rate, and he did not disappoint! I am now saving over $360 a year and may even save more as the year goes. I am very pleased with this savings and if you need insurance he is the one to contact! Thanks for making this process so easy and affordable!"

"Brad is excellent, he managed my request kindly and efficiently."

"Abi was a huge help to us. She reached out to me with a rate decrease that saved us big $$ on our Auto insurance. We really appreciate her help and what State Farm was able to offer us."

"Parker was extremely helpful and kept me informed of everything he was quoting so I could make the best decision for my family. They were also over $1,000 cheaper every 6 months than Progressive!"

"Very helpful in letting me know about my coverage"

"Thanks (BRAD) for a easy insurance set up and I hope u win lol..."

"I've had a fantastic experience with state farm. their customer service is top- notch, and they've always been quick to assist with any questions i've had. i feel confident knowing i'm with a company that truly cares about their customers. highly recommend them for anyone looking for a reliable insurance coverage."