Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trae Cotten

Trae Cotten

August 18, 2025

5  out of  5
rating by Trae Cotten
"I have been working with Josh for years and has helped not only me, but my family as we transitioned into welcoming home our son. Hands down the best insurance rep I have worked with. From auto, life, and even investment strategy he is the real deal."
Profile photo of Jeremy Tucker

Jeremy Tucker

August 10, 2025

5  out of  5
rating by Jeremy Tucker
"Brad was awesome in helping us save a lot of money on homeowners and auto. We left Allstate to save over $1500 a year! We had a slight billing issue and Parker and Teresa worked non-stop until all was resolved! Great group of people here and State Farm is very fair with their rates!"
Profile photo of Torri Scarborough

Torri Scarborough

August 7, 2025

5  out of  5
rating by Torri Scarborough
"Parker was wonderful took all the stress of buying insurance away thanks again"
Profile photo of Kisha Cantrell

Kisha Cantrell

August 7, 2025

5  out of  5
rating by Kisha Cantrell
"I've been a customer with State Farm for many years. They have always been professional and accommodating during a difficult time in my life. Grateful for their business!"
We responded:
"Thank you so much for your kind words and for being a valued State Farm customer over the years Kisha. We're truly honored to have been able to support you during a difficult time. Your gratitude means a lot to us, and we remain committed to providing you with professional and caring service whenever you need it."
Profile photo of Tony Tuk

Tony Tuk

July 25, 2025

5  out of  5
rating by Tony Tuk
"Josh's team is quick to respond and does great follow up."
We responded:
"Thank you for your positive feedback Tony! We're glad to hear that the team provided prompt responses and thorough follow-up. We appreciate your support!"
Profile photo of Brittany Menard

Brittany Menard

July 22, 2025

5  out of  5
rating by Brittany Menard
"Appreciate the business here! Parker is always so helpful when calling as well. Thank you!!!"
We responded:
"Thank you so much for your kind words and for taking the time to leave a positive review Brittany! We truly appreciate your business and are thrilled to hear that Parker has been helpful during your calls. We value our customers' satisfaction and will continue to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again!"
Profile photo of Shannon Williams

Shannon Williams

July 21, 2025

5  out of  5
rating by Shannon Williams
"I have been a customer for years and recently had a windshield replacement from a rock hitting it on the highway. They are always friendly, helpful and professional. It was replaced within two days of me contacting them. Josh Hemphill and his team are the best!"
We responded:
"Thank you for your continued trust and kind words Shannon! We're delighted to hear that the team provided friendly, helpful, and professional service, especially with your windshield replacement. We're proud to have you as a valued customer and are always here to assist whenever you need us!"
Profile photo of Joy Sutton

Joy Sutton

July 16, 2025

5  out of  5
rating by Joy Sutton
"James was very thorough in his review. He did a good job explaining all aspects of my policy. Thank you!"
We responded:
"Thank you for your review Joy! We're glad to hear that Bradley provided a thorough and informative policy review. We appreciate your feedback and will pass along your kind words to him. If you have any further questions or need assistance, please let us know. Thank you for choosing us and for your positive review!"
Profile photo of Danny Vo

Danny Vo

July 13, 2025

5  out of  5
rating by Danny Vo
"Brandon was very easy to work with and he helped me find the right coverage! He helped me save even more by bundling my home insurance with auto. Highly recommended."
We responded:
"Thank you for your wonderful review Danny! We're glad to hear that Brandon made the process easy and helped you find the right coverage while saving you money with bundling. We appreciate your recommendation and are always here to help!"
Profile photo of Bailey Shields

Bailey Shields

July 10, 2025

5  out of  5
rating by Bailey Shields
"Kaleb McAlpin did an excellent job describing coverages."
We responded:
"Thank you Bailey! Kaleb does a great job at making sure our customers are taken care of and that all of their insurance needs are met. Glad we could help you out!"
Profile photo of Sandy Ebright

Sandy Ebright

July 9, 2025

5  out of  5
rating by Sandy Ebright
"A disaster averted! While driving on the interstate recently from Louisiana to Tennessee, a truck threw a sizable rock onto the windshield. It created a crescent-shaped crack which I soon found out meant replacement of the windshield, not repair. I was pleasantly surprised to find out I had a $0 deductible for this and the work was completely done within 3 days!"
We responded:
"Thank you for sharing your experience Sandy! We're glad we could help turn a stressful situation into a smooth and hassle-free process. It's great to hear you had $0 deductible coverage and that your windshield was replaced quickly. We're always here to support you whenever you need us!"
Profile photo of Kerry McIntosh

Kerry McIntosh

July 9, 2025

5  out of  5
rating by Kerry McIntosh
"I had an issue with KIA and needed to be towed to the dealership. In less than 1 hour they were able to get me to the dealership. They used automated tracking to my cellphone so I could see in real time where they were. They also called twice to check on me and the progress. Statefarm also followed up with a call on Monday to make sure everything was ok. I can’t say enough good things about this company and fantastic they were at handling this issue."
We responded:
"Thank you for your fantastic review Kerry! We're delighted to hear that Parker provided you with the information and support you needed to make the best decision for your family. It’s great to know we could save you so much on your insurance! If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Profile photo of Marion D.

Marion D.

July 9, 2025

5  out of  5
rating by Marion D.
"Amy was super helpful. We got everything taken care of in a timely manner. She has a very warm and welcoming personality."
We responded:
"Thank you for your kind words Marion! We're happy to hear that Amy provided helpful and timely service with her warm and welcoming personality. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Kim Mynatt

Kim Mynatt

July 3, 2025

5  out of  5
rating by Kim Mynatt
"Brandon Hemphill was absolutely wonderful to work with as I compared State Farm’s rates and coverage with my current insurance then decided to switch due to the great experience with Brandon, lower rates, more coverage, the efficiency of taking care of everything to make the switch easy! He was very responsive and gave me his direct line to answer all my questions! These guys are top notch and I see why they came highly recommended by several friends."
We responded:
"Thank you so much for your glowing review Kim! We're thrilled to hear that Brandon provided you with such a wonderful experience while helping you compare rates and coverage. We strive to make the switching process as seamless as possible, and it's great to know that Brandon's responsiveness and support made a positive impact. We truly appreciate your recommendation and look forward to serving you in the future! If you have any more questions, don’t hesitate to reach out."
Profile photo of Nina Elliott

Nina Elliott

July 3, 2025

5  out of  5
rating by Nina Elliott
"My husband and I met Josh Hemphill shortly after moving all of our State Farm policies to his office. I found him to be very helpful. Well informed about our policies, very easy to talk to, and ready to answer our questions. He also gave helpful advice about how to handle one of our new policy."
We responded:
"Thanks Nina! I appreciate you and your support! Thanks for letting us protect you in reference to your insurance needs!"
Profile photo of Jennifer Zurflueh

Jennifer Zurflueh

June 30, 2025

5  out of  5
rating by Jennifer Zurflueh
"Wow… how nice it is to have an agent and team who are responsive, quick problem-solvers , and excellent at follow-up. I wish there were more Abi’s in my world!"
We responded:
"Thank you for your fantastic feedback Jennifer! We're so glad to hear that Abi and the team have been responsive and effective in assisting you. Your kind words mean a lot to us, and we'll be sure to share them with Abi. We're here whenever you need us!"
Profile photo of Yacir Jaouhari

Yacir Jaouhari

June 26, 2025

5  out of  5
rating by Yacir Jaouhari
"Great work Abi. You did great setting me up with my house and cars insurancess. Very good experience"
We responded:
"Thank you for your kind words Yacir! We're glad to hear Abi made the process smooth and easy for you with your home and auto insurance. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Bridgette Bridgeman

Bridgette Bridgeman

June 26, 2025

5  out of  5
rating by Bridgette Bridgeman
"I have had absolutely the best Customer Service and the best representative to speak with ever. I have Parker that I work With and he is absolutely phenomenal at what he does. I highly recommend working with these people."
We responded:
"Thank you so much for your fantastic feedback Bridgette! We're thrilled to hear that Parker has provided you with exceptional customer service. Your recommendation means a lot to us, and we're here anytime you need assistance. We look forward to continuing to serve you!"
Profile photo of Erika Donohoo

Erika Donohoo

June 26, 2025

5  out of  5
rating by Erika Donohoo
"Parker and the entire staff are amazing! Whatever I need they are always a text or phone call away and always get back to me fast. They even call periodically to check and make sure we don’t need to make any changes. I highly recommend this office for all of your insurance needs."
We responded:
"Thank you for your wonderful review Erika! We're delighted to hear that Parker and the entire team have been so responsive and attentive to your needs. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Grant Calhoun

Grant Calhoun

June 24, 2025

5  out of  5
rating by Grant Calhoun
"I had a wonderful experience working with Brandon at State Farm! He was incredibly kind, patient, and knowledgeable throughout the entire process of setting up my home and auto insurance. Brandon took the time to answer all of my questions thoroughly and made sure I felt confident and comfortable with my coverage. It’s clear he genuinely cares about his clients and wants the best for them. I can confidently recommend Brandon to anyone looking to set up new or change their existing insurance plans."
We responded:
"Thank you so much for your thoughtful and detailed review Grant! We're thrilled to hear that Brandon provided you with kind, patient, and knowledgeable service throughout your home and auto insurance process. It's wonderful to know he made you feel confident and comfortable with your coverage. We truly appreciate your recommendation and look forward to continuing to support your insurance needs!"
Profile photo of Trevor Burr

Trevor Burr

June 20, 2025

5  out of  5
rating by Trevor Burr
"Great team, great communication."
We responded:
"Thanks Trevor! We appreciate your support and Thanks for choosing us to protect your family!"
Profile photo of lizajoy

lizajoy

June 18, 2025

5  out of  5
rating by lizajoy
"I've had good experiences working with this State Farm agent."
We responded:
"Thank you for your positive feedback! We’re glad to hear that you’ve had good experiences with our team at State Farm. Your satisfaction is our priority, and we’re here to assist you with any of your insurance needs. If you have any questions or require further assistance, please don’t hesitate to reach out!"
Profile photo of john carroll

john carroll

June 10, 2025

5  out of  5
rating by john carroll
"I'm so happy with the amazing service I've received! Dealing with insurance can be stressful, but Josh and his team made it a breeze. They were so helpful and made the whole process so much easier. A breath of fresh air is exactly what they are! Highly recommend them to anyone looking for a great insurance experience. #insurance #customerservice 👍"
We responded:
"Thank you so much for your wonderful review John! We’re thrilled to hear that Josh and the team were able to make your insurance experience smooth and stress-free. Our goal is to provide exceptional service, and it’s great to know we hit the mark for you. We truly appreciate your recommendation and look forward to continuing to assist you in the future."
Profile photo of Jaymee Turpin

Jaymee Turpin

June 10, 2025

5  out of  5
rating by Jaymee Turpin
"Brad was amazing at getting a great rate for us and was so kind and understanding. We will be telling everyone to come and see them at this office for every kind of protection needed."
We responded:
"Thank you for your fantastic review Jaymee! We’re delighted to hear that Brad was able to find you a great rate while providing kind and understanding service. Your recommendation means a lot to us, and we’re here to help with all your insurance needs. If you or anyone you know has questions or needs assistance, don’t hesitate to reach out!"
Profile photo of Sandra Zaki

Sandra Zaki

June 8, 2025

5  out of  5
rating by Sandra Zaki
"I had an excellent and seamless experience with Brandon. He was professional and super knowledgeable."
We responded:
"Thank you for your wonderful review Sandra! We're delighted to hear that you had an excellent and seamless experience with Brandon. His professionalism and knowledge are truly assets to our team, and we're glad he could assist you effectively. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"