State Farm® Insurance Agent Josh Hemphill
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Goss
August 16, 2026
5
out of
5
rating by Cheryl Goss
"Brad was very effective in finding me a better policy than the company I was with. Very friendly and helpful too!"
judith smith
August 14, 2026
5
out of
5
rating by judith smith
"Great service, very knowledgeable and easy to get a hold of. I highly recommend Josh"
Khoi Simply
August 11, 2026
5
out of
5
rating by Khoi Simply
"Brandon was very helpful and friendly."
Dalton Hargis
August 11, 2026
5
out of
5
rating by Dalton Hargis
"Brad from state farm.. was an excellent customer rep. Hopefully I won't need the insurance, Glad I found a better deal then what I had with added coverage for other aspects of my wellbeing."
Randy Hughes
August 9, 2026
5
out of
5
rating by Randy Hughes
"Very nice staff and been a pleasure to become a new customer"
Bill Gething
August 7, 2026
5
out of
5
rating by Bill Gething
"I met with Bradley James for my insurance review and he was very nice and helpful. Answered all of my questions!"
Darlene Campbell
August 6, 2026
5
out of
5
rating by Darlene Campbell
"We were at a auto dealership but did not have a current insurance card. I called and asked Amy if sge could possibly get me one. Within seconds she texted it to me. Thank you Amy."
Karen Noland
August 6, 2026
2
out of
5
rating by Karen Noland
"The people are helpful but the prices for coverage are exorbitant.!! Everyone I know with SF insurance is livid about their prices…that unexpectedly increase every year."
We responded:
"Thank you for your feedback, Karen. We’re glad to hear you find our team helpful. We understand that insurance costs can be frustrating, and we’re always here to review your coverage options to help find the best value for your needs. Please don’t hesitate to reach out so we can assist you further."
Pam Hackler
August 6, 2026
5
out of
5
rating by Pam Hackler
"Abi was very friendly and accommodating. I would definitely recommend her to take care of your insurance needs."
Lisa Rucker
August 4, 2026
5
out of
5
rating by Lisa Rucker
"Brandon was a pleasure to deal with! He was able to help me with everything I needed! Including help with my previous insurance carrier, adding roadside assistance and my monthly payments are about $20 LESS! He also takes the time to keep you up to date either by phone, text or email. I highly recommend talking to Brandon! He can get you what you need right away! Thanks, again! 😁"
We responded:
"Hi Lisa—thank you so much for the wonderful review! 😊 We’re thrilled to hear Brandon was able to help you with everything you needed, including working with your previous insurance carrier, adding roadside assistance, and lowering your monthly payments by about $20.
We truly appreciate you mentioning how he kept you informed through phone, text, and email—that’s exactly how we want every client to feel. Thanks again for recommending Brandon, and we’re here anytime you need anything! 😁"
Angela Essary
July 30, 2026
5
out of
5
rating by Angela Essary
"Great guy. He is amazing saved us so much an was so helpful an explains everything. He needs a raise an at least a exstra week in pto days lol all around great guy."
We responded:
"Hi Angela—thank you so much for the fantastic review! 😊 We’re thrilled to hear Brandon was able to save you a lot and that he was so helpful and took the time to explain everything clearly.
We’ll definitely pass your kind words along—also noted about the raise and extra PTO! 😄 Thanks again for choosing us, and we’re here anytime you need anything."
Timothy Haney
July 28, 2026
5
out of
5
rating by Timothy Haney
"Great place for insurance I have had the best experience with them and the agents name Caleb has helped me out a lot and he’s best at his job he has talked to me about the different plans and such and he’s always did his best to help and I can’t complain one bit about Caleb"
We responded:
"Hi Timothy—thank you for the amazing review! 😊 We’re so glad you’ve had the best experience with our team, and that Caleb was able to help you understand your options and find the right plan.
We really appreciate you taking the time to share your feedback. If you ever need anything in the future, we’re always here to help!"
Alec
July 27, 2026
5
out of
5
rating by Alec
"Brandon was helpful and got my new policies set up very quickly. Everything matched my quote online. Much appreciated and would definitely recommend to anyone else!"
We responded:
"Hi Alec—thank you for the great review! 😊 We’re so glad Brandon was able to get your new policies set up quickly and that everything matched your online quote.
We truly appreciate you recommending us—if you ever need anything else, we’re here to help!"
Randy Beckner
July 27, 2026
5
out of
5
rating by Randy Beckner
"Great service, accurate info the first time. Thanks!!"
We responded:
"Hi Randy—thank you for the wonderful review! 😊 We’re glad you received great service and accurate information the first time.
Thanks again for choosing us—we really appreciate it!"
Michael Gonzalez
July 23, 2026
5
out of
5
rating by Michael Gonzalez
"Thank you for great service"
We responded:
"Hi Michael—thank you for the great review! 😊 We’re glad you received great service, and we appreciate you choosing us."
Taylor Moneck
July 22, 2026
5
out of
5
rating by Taylor Moneck
"Brad was incredible! He was very nice and explained everything thoroughly!"
We responded:
"Hi Taylor—thank you so much for the great review! 😊 We’re thrilled to hear Brad was incredible, very nice, and took the time to explain everything thoroughly.
We truly appreciate you choosing us!"
Scott Carpenter
July 16, 2026
5
out of
5
rating by Scott Carpenter
"Excellent experience setting up my account! Kaleb was friendly, knowledgeable, and made the entire process quick and easy. He answered all my questions, explained everything clearly, and provided outstanding customer service. I highly recommend him and Statefarm!"
We responded:
"Hi Scott—thank you for the fantastic review! 😊 We’re so glad you had an excellent experience setting up your account.
It’s great to hear Kaleb was friendly, knowledgeable, and made everything quick and easy—especially that he answered all your questions and explained everything clearly. We truly appreciate you recommending him and State Farm!"
Dawn Sommer
July 15, 2026
5
out of
5
rating by Dawn Sommer
"Everybody there is so helpful and kind!!! They really go out of their way to make me feel like a part of the State Farm family!!!!"
We responded:
"We’re thrilled to hear that you had a positive experience! Dawn, we appreciate you and look forward to continuing to serve you. Your kind words mean a lot to our team."
Ginny Ranck
July 13, 2026
5
out of
5
rating by Ginny Ranck
"Parker Fair did a GREAT job in preparing my insurance quote."
We responded:
"Hi Ginny—thank you for the great review! 😊 We’re so glad Parker Fair did a great job preparing your insurance quote.
We appreciate you choosing us, and we’re here anytime you need anything!"
Julnar Accawi
July 2, 2026
5
out of
5
rating by Julnar Accawi
"I have been with the same car insurance company since I was 16. I did not think I would ever leave. That is until Cameron at Josh Hemphill State Farm called me. I resisted for about 6 months. The cool thing about Cameron is she listened to what my needs were, my budget, etc. She called me back last week and we talked for awhile. I realized that even though it was just a couple of dollars more, the protection was better for my needs. Cameron is very sweet and knowledgeable about what State Farm offers. I ended up not only insuring my car with her, but also my home. In a couple of months, I will be talking to her about life insurance as well. If Cameron calls you, give her a listen. She will do her best to get you the quote you are comfortable with. She did an amazing job for me."
We responded:
"Hi Julnar—thank you so much for the amazing review! 😊 We’re really glad Cameron was able to earn your trust and help you find coverage that fits your needs and budget.
It means a lot that she listened to what you were looking for, explained the differences in protection, and you ended up insuring both your car and home. We’re also excited to hear you’ll be speaking with her about life insurance soon.
Thanks again for your kind words—if Cameron calls you, we hope you do give her a listen!"
Sarah Brooks
July 1, 2026
5
out of
5
rating by Sarah Brooks
"ABI TOOK WONDERFUL CARE OF ME. SUPER SUPER NICE. SHE WENT OUT OF HER WAY TO HELP ME GET MY PLAN STARTED"
We responded:
"Hi Sarah—thank you for the wonderful review! 😊 We’re so glad ABI took wonderful care of you and was super nice.
It’s great to hear she went out of her way to help you get your plan started. We truly appreciate you choosing us, and we’re here anytime you need anything!"
Becki Lobato
June 18, 2026
5
out of
5
rating by Becki Lobato
"Great people at this agency in Knoxville. They are always available to answer any questions you may have. Every person I have had interactions with have been respectful and personable.Also, their policies are reasonable for the coverage. They’ve contacted me on numerous occasions just to see if there was anything I needed or had any questions.
Thank you for going above and beyond… I greatly appreciate you and your team Josh!"
We responded:
"Hi Becki—thank you so much for your wonderful review! We’re thrilled to hear you’ve had great experiences with our team in Knoxville. It means a lot that you’ve found us always available, respectful, and personable, and that you feel our policies are reasonable for the coverage. We truly appreciate you taking the time to share that we’ve reached out to check in and help whenever you needed anything. Thanks again for your kind words—your support means a lot to the whole team!"
Charles Livingston
June 11, 2026
4
out of
5
rating by Charles Livingston
"Parker dies a good job!"
We responded:
"Thank you for your kind words Charles! We're glad to hear that Parker has been doing a great job for you. Our team works hard to provide excellent service, and it’s wonderful to receive such positive feedback. If you have any more needs or questions, don’t hesitate to reach out. We appreciate your support!"
Chrystal Spangler
June 5, 2026
5
out of
5
rating by Chrystal Spangler
"I switched from Progressive to State Farm after they not only lowered my payment but also increased my benefits! I'm so glad I decided to switch and look forward to many years with State Farm!
Still going strong 4 yrs later and I wouldn't change a thing. Parker has been a huge help and I couldn't ask for better service. They truly go above and beyond here."
We responded:
"Chrystal, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Gerry Gallaher
May 7, 2026
5
out of
5
rating by Gerry Gallaher
"Great job"
We responded:
"Hi Gerry—thank you for the great review! We appreciate you trusting us and are glad you’re pleased with the job."