
State Farm® Insurance Agent Josh Hemphill
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jodie Hamilton
March 20, 2025
"Excellent Customer Service from Brandon Hemphill @ State Farm Insurance. He was able to get me a better rate than anyone else with better coverage ❣️ Thank You Brandon for helping me with my Auto Insurance😁"
"Thank you for your kind words Jodie! We're thrilled to hear that Brandon Hemphill was able to provide you with a better rate and coverage for your auto insurance. Our team is dedicated to excellent customer service, and it’s great to know Brandon made a positive impact. If you need any further assistance, feel free to reach out!"
Michael Idelchik
March 18, 2025
"Josh was extremely professional and helpful The quote and the follow up were timely and accurate - I as a real pleasure and I am a happy customer!"
"Thank you for your wonderful feedback Michael! We're thrilled to hear that we provided you with professional and helpful service, and that the quote and follow-up met your expectations. Your satisfaction is our priority, and we're so glad to have you as a happy customer! If you need anything else in the future, please don’t hesitate to reach out."
Nan Zhang
March 18, 2025
"Competitive coverages, rate and exceptional customer service. Special thanks to Mr. Parker, always providing detailed information promptly. Thank you so much!!"
"Thank you for your fantastic review Nan! We're thrilled to hear that you found our coverages and rates competitive, and that Parker was able to provide you with exceptional service and detailed information. Your satisfaction is our top priority, and we appreciate your kind words. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
Afeef Castle
March 18, 2025
"I have been working with Parker for over a year. He has been very quick to respond. He is great to work with!"
"Thank you for your wonderful review Afeef! We're delighted to hear that Parker has been attentive and responsive during your time working together. We truly value your feedback and appreciate your trust in us. If you need anything in the future, don’t hesitate to reach out!"
Anthony Parks
March 18, 2025
"Josh was very friendly and helpful with all my questions and signing up was easy."
"Thank you for your positive feedback Anthony! We’re glad to hear that we were able to assist you with your questions and make the signing-up process easy for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out!"
Lee Hayes
March 18, 2025
"Parker made us feel welcome to the area and helped my wife and I bundle our policies to save money. We really appreciate their help and highly recommend them to anyone in the Knoxville area!"
"Thank you so much for your kind words Lee! We're thrilled to hear that Parker was able to help you and your wife feel welcome and find the right policies to save you money. Your recommendation means a lot to us, and we're here to assist anyone in the Knoxville area with their insurance needs. If you ever need further assistance, please don't hesitate to reach out!"
David Weaver
March 18, 2025
"Price increase with out any reason"
"We don't control the rates as this is generated from State Farm. As we have experienced rising cost to repair cars, they impact everyone. Good news is we are improving loss ratios and expect this to drop later in the year. Please voice your concern to State Farm directly if you wish!"
Kendall Goins
March 17, 2025
"Extremely satisfied with the customer service and quick responses that I have received from Brandon and his team! I just wish I would have transferred to the Josh Hemphill office sooner!!!"
"Thank you for your amazing review Kendall! We’re thrilled to hear that you’re extremely satisfied with the customer service and quick responses from Brandon and his team. It’s never too late to make a great choice, and we’re so glad you decided to join the Josh Hemphill office! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
Robert Bateman
March 14, 2025
"Very well spoken easy to comprehend I'm very fast and efficient with answers and service"
"Thank you for your kind words and positive feedback Robert! We are delighted to hear that you found our team to be well-spoken, easy to comprehend, and efficient in providing answers and service. We strive to provide excellent customer service and make sure that our customers' needs are met promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
Kimberly See
March 13, 2025
"Super appreciate the attention to detail and service level that Josh's office provides every time I reach out to understand my coverage and opportunities for savings. Brandon is a great asset!"
"Thank you so much for your fantastic review Kimberly! We’re thrilled to hear that you appreciate the attention to detail and service from our office. It's great to know that Brandon has made a positive impact during your interactions. We’re here to help you understand your coverage and find savings whenever you need it. If you have any more questions or need assistance, please don’t hesitate to reach out!"
Elise Z
March 11, 2025
"Brad was great, super responsive and found the most coverage for my budget."
"Thank you for your wonderful review Elise! We're thrilled to hear that Brad provided you with excellent service and helped you find the best coverage for your budget. Our team is dedicated to being responsive and ensuring our clients get the coverage they need. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!"
amy christopher
February 28, 2025
"I believe I started my Home Ins with State Farm at least 10 years ago. Josh was my agent and I ended up getting most of my insurance coverage from State Farm he is not pushy and I had a good idea of what I was committing to. Now yrs later he has his own agency and wonderful people that work there. I left State Farm a couple of months ago. After much searching I got a new place for insurance.There was nothing really wrong with this but I started missing the secure feeling I had with Josh's group.I was embarrassed but with the help of this precious woman Teresa who works in the office.. I got to go back and It feels good to be back!!"
"Thank you so much for your thoughtful review Amy! We’re thrilled to hear that you’ve had such a positive experience with our team over the years. It’s wonderful to know that Teresa was able to help you feel welcomed back. We strive to provide a supportive and secure environment for all our clients, and it’s great to see that reflected in your experience. If you need anything at all or have any questions, please don’t hesitate to reach out. Welcome back to the family!"
Danny Brundage
February 24, 2025
"We have had a bundle for our Auto, Home and Life Insurance with Josh for years, and have always received great service when dealing with any issue or questions we may have. He just recently shared with us options on our policies. He also is set to help us with some financial retirement options. Always feel very comfortable in working with Mr. Hemphill and his group!"
"Thanks for your kind words, Danny! Thank You for support as always and look forward to seeing you guys again soon! Glad we could assist!"
Kathy Jenks
February 23, 2025
"Very happy with the service we received from Josh. He gave us a quote we were very happy with. He is very professional. I highly recommend josh for your insurance needs. He is the best."
"Thanks Kathy! Loved being able to assist with your insurance needs on auto and home! Savings was a bonus for sure! See you soon. "
Wesley Speed
February 21, 2025
"The service i have received has ben great and all my questions were answered quickly"
"Thank you for your wonderful review Wesley! We're delighted to hear that you had a great experience and that your questions were answered quickly. Providing excellent service is our top priority, and your feedback encourages us to keep up the good work. We look forward to assisting you again in the future!"
Angela Schutzmann
February 19, 2025
"Excellent customer service and follow up. Beats Allstate pricing with better coverage."
"Thank you for your fantastic review Angela! We're so glad to hear that you experienced excellent customer service and found our coverage to be a better fit for your needs at a competitive price. Your satisfaction is our priority, and we appreciate your trust in us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
Kara Burress
February 6, 2025
"Brad and Lilliana were more than helpful and I am more than pleased with my experience. I saved $20 a month on my auto and renters insurance. I appreciate that more than anything! Thank you for all your help!"
"Thank you for your wonderful feedback Kara! We're delighted to hear that Brad and Liliana were able to assist you effectively and help you save on your auto and renters insurance. Saving money is always a great benefit! We appreciate your trust in us and are here to help you whenever you need. Thanks again for your kind words!"
Samantha Martin
January 31, 2025
"Josh was very helpful getting me signed up on a plan for both vehicles"
"Thank you for your kind words Samantha! We're thrilled to hear that we were able to assist you with signing up for a plan for your vehicles. If you have any further questions or need assistance in the future, feel free to reach out!"
Kim Mynatt
January 31, 2025
"Brandon Hemphill was absolutely wonderful to work with as I compared State Farm’s rates and coverage with my current insurance then decided to switch due to the great experience with Brandon, lower rates, more coverage, the efficiency of taking care of everything to make the switch easy! He was very responsive and gave me his direct line to answer all my questions! These guys are top notch and I see why they came highly recommended by several friends."
"Thank you so much for your glowing review Kim! We're thrilled to hear that Brandon provided you with such a wonderful experience while helping you compare rates and coverage. We strive to make the switching process as seamless as possible, and it's great to know that Brandon's responsiveness and support made a positive impact. We truly appreciate your recommendation and look forward to serving you in the future! If you have any more questions, don’t hesitate to reach out."
Ray A Adams
January 30, 2025
"Everyone was very nice very professional went above and beyond the call of duty to make sure we understood everything about what we were purchasing. Would recommend this company to everyone. our agent Brandon was exceptional"
"Thank you for your fantastic review Ray! We're so glad to hear that our team, especially Brandon, went above and beyond to ensure you understood everything about your purchase. Providing excellent service is our top priority, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
William Lambert
January 30, 2025
"I had asked Brandon to stay in touch over the last few years and told him that I would always check their rates and he did and I was happy to give him my business since he did what I asked and provided better rates than what I had. Very professional, knowledgeable and thorough! Big thanks!"
"Thank you for taking the time to leave a review William, and we're glad to hear that Brandon exceeded your expectations. It's great to know that he stayed in touch with you over the years and provided you with better rates, as you had requested. We appreciate his professionalism, knowledge, and thoroughness in assisting you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out."
Joshua Zeigler
January 24, 2025
"I spoke with Parker Fair at Josh Hemphill State Farm, and he was incredibly helpful, patient, and tolerant of my fumbling around trying to find all of the paperwork that they needed from me. They were able to cut my homeowners insurance prices to just ⅖ of what I was paying through USAA. Pairing this with the savings that I received in car insurance I have reduced my insurance costs more than $5,500 a year. I should have done this years ago."
"Thank you for your wonderful review Joshua! We're thrilled to hear that Parker provided you with such helpful and patient service while assisting you with your paperwork. It's fantastic that we could help you save over $5,500 a year on your insurance costs! We’re so glad you made the switch and appreciate your kind words. If you have any further questions or need assistance in the future, don't hesitate to reach out."
Jackie Corpening
January 23, 2025
"Brandon was very professional, polite and was able to save me about $400 on my premium. Thanks Brandon"
"Thank you for your fantastic review! We're thrilled to hear that Brandon was able to help you save on your premium while providing professional and polite service. Saving you money is always a win! We appreciate your feedback and look forward to assisting you with any future insurance needs. If you have any questions, feel free to reach out. Thanks again!"
karrar mays
January 17, 2025
"Brandon is the best person I have worked with out of any insurance company. Amazing work"
"Thank You Karrar! I’m glad you had the opportunity to work with Brandon when protecting your auto, home, and family! Thanks for giving us the opportunity to assist! "
Naomi Reams
January 16, 2025
"Brandon Hemphill was easy to work with and friendly. It was a pleasant conversation. They had really low rates. I would recommend Brandon and the company to anyone."
"Thank you for your fantastic review Naomi! We're delighted to hear that you had a pleasant experience working with Brandon Hemphill. Providing friendly and efficient service is what we strive for, and we’re glad you found our rates to be competitive. Your recommendation means a lot to us, and we look forward to assisting you and anyone you refer in the future!"